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Telco industry ranks bottom in UK for customer service

Microsoft is teaming up with several US universities to use cloud and big data technologies to forward natural conservation efforts

The Institute of Customer Service has released its Customer Satisfaction Index stating the telco industry is the lowest ranked sector in the UK.

SMEs not prepared for the threat of cyber criminals – Barclaycard

Hacker performing cyber attack on laptop

Research from Barclaycard claims cyber security is not being prioritized by small businesses, putting numerous organizations at risk of attack.

Oracle launches a mission critical PaaS from its Slough data centre

Oracle

Oracle has added new Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) cloud offerings from its Slough data centre, which currently caters for 500 UK and global customers.

IT conflict in UK companies stunts growth claims DevOps study

software code devops

British firms are falling behind in the app economy thanks to conflict between their development and operations departments, according to a business analyst’s study.

UK Competition and Markets Authority to launch legal probe into cloud storage

personal cloud

The UK’s Competitions and Markets Authority (CMA) is to launch a review of how the cloud storage sector may be affected by consumer law, in the wake of rising concerns about pricing and services charges.

BT offers customers direct connection to HPE’s Helion managed cloud

BT Sevenoaks workstyle building

BT is to give its IP VPN customers direct connections to Hewlett Packard Enterprise’s (HPE) Helion Managed Cloud Services.

New players ally to G-Cloud 7 amid accusations of anti-cloud behaviour

Cloud computing

A number of new service providers have announced their participation in the latest iteration of the UK’s government computing services framework, G-Cloud 7.

Our cloud ambitious are frustrated by barriers, enterprises tell Hitachi

Network servers

An overwhelming majority of enterprise decision makers want cloud services, but practically all of them are blocked from adopting it, according to new figures released by Hitachi.

AWS announces UK will be its third region in the EU by 2017

amazon aws

Amazon Web Services (AWS) is to add a UK region to its empire. On its opening date, mooted for the end of 2016 or early 2017, it will be the third region in European Union and the 12th in the world.

IBM to create HPC and big data centre of excellence in UK

datacenter

IBM and the UK’s Science & Technology Facilities Council (STFC) have jointly announced they will create a centre that tests how to use high performance computing (HPC) for big data analytics.

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