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Cardiff Council moves customer services onto SAP cloud

Cardiff Council is aligning its IT strategy with a shift towards self-service government

The City of Cardiff Council is moving onto SAP’s customer service cloud in a bid to streamline customer service operations and deliver budget savings, the organisations announced this week.

Ultimate Software, NetSuite link HCM and ERP clouds

Ultimate Software and NetSuite are integrating their HCM and ERP services

Ultimate Software, a provider of cloud-based human capital management services has inked a deal with NetSuite, a vendor of ERP cloud services, which will see the two companies integrate their software.

Anise Asia taps Virtustream to help serve up SAP cloud software to SMEs

Anise Asia is working with Virtustream to deliver SAP applications to SMEs

Malaysia-based cloud service provider Anise Asia has selected Virtustream to help the company offer SAP Business One software via the cloud to SMEs.

Oracle hits out at Salesforce as cloud revenue grows

Larry Ellison said the company's cloud revenue will eclipse Salesforce's revenue this year

Oracle reported SaaS and PaaS revenues of $375m for the third quarter 2015, up 33 per cent from the previous year, with the company’s cloud services now growing at a quicker rate than those offered by Salesforce according to Oracle chief technology officer Larry Ellison.

Birst scores $65m to grow cloud analytics

Birst has secured $65m to grow its cloud-based analytics platform globally

BI and analytics provider Birst has secured $65m in its latest round of funding which the firm said would be used to fuel sales and marketing efforts globally.

Deutsche Telekom announces flurry of cloud partnerships with SAP, Salesforce, Cisco, Huawei

Deutsche Telekom announced a slew of cloud partnerships this week

Deutsche Telekom announced a number of cloud-focused partnerships with Salesforce, SAP, Huawei and Cisco at CeBIT this week.

Siemens to offer SAP HANA-based cloud platform for data services

Siemens is bolstering its big data services with SAP's cloud-based HANA platform

Industrial electronics giant Siemens announced it intends to build out a cloud-based platform for a range of data services to be used for everything from predictive condition monitoring to energy management optimisation.

Salesforce aims to make customer service cloud more intelligent

Salesforce is adding analytics to improve customer service automation

Salesforce introduced what the company is calling a Service Cloud Intelligence Engine, which it said would bring more intelligent case allocation and business process automation to customer service environments.

SAP says job cuts coming as shift to cloud continues

SAP is reorganising its business to focus more on cloud, other strategic initiatives

German software giant SAP announced a reorganisation this week that could impact up to 3 per cent of its global workforce as it continues to refocus its core business on cloud-based services.

DFG, the brand behind Ikea, 7-Eleven, moves SAP estate to Telstra cloud

Asian retailer Dairy Farm Group is moving its SAP estate into a private cloud platform hosted by Telstra

Pan-Asian retailer Dairy Farm Group, the brand behind regional franchises of companies like Ikea and 7-Eleven, has moved its SAP estate onto a private cloud platform hosted by Australian telecoms incumbent Telstra.

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