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Ovum and Informa Telecoms and Media merge

Ovum and Informa Telecoms and Media (ITM) have announced they will merge under the Ovum brand

Research firms Ovum and Informa Telecoms and Media (ITM) are to merge under the Ovum brand and create what they claim to be the world’s largest telecoms industry research firm.

Big Data to help increase loyalty, improve CEX in short term

Big Data to increase loyalty in short term

The main long term driver for Big Data adoption will be the generation of new business models, while the short term drivers will be more focused on solving internal challenges such as improving data warehousing, increasing loyalty and customer experience management.

Telcos will not be at core of cloud says British Gas director of tech

Kassir Hussein, director technology, British Gas

Telcos are not the natural providers of enterprise cloud services because they do not come from the software industry, according to Kassir Hussain, director of technology for Centrica/British gas, and a former O2, Orange and 3UK network specialist.

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