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Five things to demand from your cloud service supplier

Sam Jardine, partner and head of commercial and technology, Watson Burton LLP

We all remember the days when IT upgrades required significant financial investment up front. Psychologically this forced end users to think long and hard about the contracts they were signing. On the flip side, the simplicity of the cloud often means that customers look a little less closely at the Ts & Cs. They are however still putting mission critical applications in the hands of a third party and as such contracts should be treated with no less caution than any other agreement negotiated within the business.

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