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Salesforce opens UK datacentre, two more planned for 2015

Salesforce has opened its first EU datacentre in the UK

Salesforce has opened its first European datacentre in UK this week, the first of three the company plans to open in the EU in the coming year.

Salesforce, Omnicom bolster CRM partnership

Salesforce and Omnicom are partnering to develop an integrated CRM platform for advertising and marketing

International advertising and marketing firm Omnicom announced a deal with Salesforce that will see the two companies create an integrated CRM platform specifically for advertising agencies. The move comes as enterprise IT decision-makers voice discontent with cloud vendors for failing to cater to industry verticals.

Philips and Salesforce partner on healthcare cloud services

Philips and Salesforce are partnering to develop a patient management platform that puts Salesforce's CRM at its core

Salesforce and medical technology provider Philips announced a partnership that will see the two companies combine their respective technologies to develop a patient management platform based on Salesforce’s cloud-based CRM service.

Anaplan raises $100m from Salesforce, Workday among others

Anaplan raised $100m from new and existing investors including Salesforce and Workday

Anaplan, a provider of business planning cloud-based services said Tuesday that the company has raised $100m in funding from cloud-natives Salesforce and Workday among other capital management firms.

Telstra rapped for leaking 16,000 customers’ details

Telstra has been penalised by the Office of the Australian Information Commissioner (OAIC) and telecoms regulator the Australian Communications and Media Authority (ACMA) for breaching privacy laws

On Tuesday Telstra was found to have made the personal details of almost 16,000 customers accessible via the internet between February 2012 and May 2013 after several spreadsheets containing customer data dating back to 2009 was found through Google Search. The breach, Telstra’s second in recent years, raises questions about the company’s approach to security and vendor-supplied software solutions.

ServiceMax scores $71m to grow field service management offerings

ServiceMax recently secured $71m to take its cloud-based field service management offering to more industries

Field service management firm ServiceMax announced this week that the company has secured $71m in series E financing following a funding round led by Meritech Capital. The company said it will use the investment to grow its cloud-based field service business management offering.

Laboratorios Farmacéuticos taps Veeva for cloud-based CRM

Laboratorios Farmacéuticos Rovi said the new CRM platform enhances is more flexible and effective when keeping sales, marketing and physicians in the loop

Spanish pharmaceuticals company Laboratorios Farmacéuticos Rovi (Rovi) has tapped Veeva’s cloud-based CRM in a bid to replace its existing on premise solution, the company announced today. Rovi’s CRM and datawarehouse project manager Joaquín Guillén said the new platform will shave significant costs off its IT bill.

Birlasoft steps into CRM game with EnablePath acquisition

Birlasoft acquired CRM consulting services provider EnablePath for an undisclosed sum on Monday

Birlasoft, the Indian IT services wing of CK Birla group announced Monday the acquisition of cloud-based CRM provider EnablePath for an undisclosed sum. The company said the acquisition will help position it among global heavyweights providing strategic and technical consulting around cloud migration and integration.

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