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Telco industry ranks bottom in UK for customer service

Microsoft is teaming up with several US universities to use cloud and big data technologies to forward natural conservation efforts

The Institute of Customer Service has released its Customer Satisfaction Index stating the telco industry is the lowest ranked sector in the UK.

Orange brings enterprise cloud infrastructure to Asia and North America

Orange Business Services plans to enter new regions in a bid to attract MNCs and capture more market share globally

European-based firm Orange Business Services on Tuesday announced the expansion of its Flexible Computing enterprise cloud offering to Asia and North America, in a bid to capture a growing share of demand for networked cloud infrastructure services from multinational corporations (MNCs).

Colt hooks up with Unisys for cloud services

Pan-European backbone network Colt has entered into a contract with IT services firm Unisys to deliver infrastructure, cloud management software and services to European customers. After the initial UK implementation, the companies intend to provide the services from an additional six data centres within Colt’s European network.

IBM and Openet gather over cloud strategy

IBM and transaction management firm Openet extended their relationship this week with a focus on the cloud, a technology which has gripped the attention of operators worldwide.

HP unveils Cloud-based Mobile Device Management platform

IT giant HP has announced a solution that helps wireless and broadband service provicders provide midsize business customers with cloud-based mobile device management. The HP Cloud Services Enablement for Device Management as a Service (HP CSE for DMaaS) helps businesses manage employee smartphones, notebooks and other mobile devices.

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