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Datacentre outages could cost global economy trillions

Equinix launched its Osaka datacentre Thursday, its fifth in Japan

We are constantly reliant upon data centres for access to essential data of all kinds, be it for social, private or professional purposes. And the rise of the cloud as a platform for everything from communication to app development, while very beneficial, increases the impact that datacentre downtime can have. Here’s a look at the global devastation that could arise if the world’s datacentres went offline.

Five things to demand from your cloud service supplier

Sam Jardine, partner and head of commercial and technology, Watson Burton LLP

We all remember the days when IT upgrades required significant financial investment up front. Psychologically this forced end users to think long and hard about the contracts they were signing. On the flip side, the simplicity of the cloud often means that customers look a little less closely at the Ts & Cs. They are however still putting mission critical applications in the hands of a third party and as such contracts should be treated with no less caution than any other agreement negotiated within the business.

Private vs. public cloud and the great privacy debate

Paul Steiner, managing director, EMEA, Accellion

The revelations that continue to pour out of Edward Snowden and Glen Greenwald, regarding the NSA’s capabilities to mass-collect data from some of the largest technology companies in the world, has pushed the debate of public vs. private cloud to a fevered pitch. I’ve heard this conversation manifesting itself in different ways around the globe, but in the EU its mostly centered on the control of personal data, and how individuals and companies alike can ensure the security of their confidential information – a growing challenge for enterprises today.

Tearing down the walls of vendor lock-in

Gary Calcott, technical marketing manager, Progress Software

Imagine the feeling, you’re sitting in a tiny grey prison cell, by no fault of your own. You have been wrongfully convicted and locked inside four walls. Your only way out is paying a lot of money. While you are locked away, you can see the outside world, observe how it evolves, hear rumours of new gadgets and exciting innovations. You have hundreds of ideas and long to participate but your sparks of creativity fizzle out at the walls of your cell. Sounds terrible, doesn’t it? Well, that is exactly how cloud developers feel about lock-in.

How cloud’s flexibility is improving customer experiences

Dave Paulding, Regional Sales Director UK, Middle East & Africa, Interactive Intelligence

The role of the contact centre has had to come a long way in less than a decade in order to keep up with new technologies and correspondingly, consumers’ expectations of how they should be able to communicate with companies. This means the traditional call centre that once acted solely as a switchboard for telephone enquiries has been revolutionised to match today’s increasingly diverse customer service requirements.

Cost prevention overtakes compliance as goal for cloud-based software

Peter Bjorkman, CTO, Snow Software

Over half of a company’s IT applications are predicted to be located in the ‘cloud’ within the next two years, according to industry analysts. This requires yet another shift in asset management methodologies as the traditional ‘WINTEL’ environments of the past continue to be superseded by heterogeneous platforms combining Linux, Mac, Windows, virtualisation and software as a service (SaaS) applications. As the switch to cloud based applications continues to gain pace, this will upset the traditional view of software asset management (SAM) as being primarily concerned with delivering licensing compliance and widen the emphasis on cost optimisation.

Is the future of networking software defined?


Software-defined networking (SDN) has become a much-hyped and misunderstood technology shift. It’s said that SDN has the potential to revolutionise networking as we know it through centralising and simplifying control. In short, SDN will help networks keep up with the speed of change made possible by virtualisation, convergence and cloud. But in order to understand the promise of SDN, it’s important to understand where our network stands now.

Digitising the courtroom

Mark Kirpalani, managing director, Capital Capture

Mark Kirpalani, managing director, Capital Capture explores the impact of connected technologies in reducing the movement of cumbersome paper documents in and around the legal and justice system

Busting the Top 5 Cloud Computing Myths

Gavan Egan, Vice President Sales, Verizon Terremark EMEA

It is common knowledge among IT professionals that cloud is no longer merely “hype” and is fundamentally changing the way companies buy and use IT. However, despite this acceptance, there are still many recurring misconceptions that undermine the speed of cloud adoption and leave businesses unsure as to whether it really is a wise move after all.