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CIOs and IT leaders claim they are struggling to align technical and business objectives due to dependence on legacy infrastructure, lack of budget and skilled personnel

CIOs and IT leaders claim they are struggling to align technical and business objectives due to dependence on legacy infrastructure, slimming budgets and lack of skilled personnel

The majority of UK IT departments are struggling to keep up with the needs of their businesses, with dependence on ageing legacy infrastructure, slimming  budgets and lack of skilled personnel playing leading roles in holding them back, according to a survey of over 250 CIOs and IT heads published Tuesday.

The research, commissioned by ControlCircle and carried out by Vanson Bourne reveals the level to which current IT systems are hindering overall growth and progression within organisations, with 78 per cent of respondents claiming that they are hindered by legacy infrastructure.

A total of 53 per cent of respondents claimed that the proliferation of multiple infrastructures and applications, along with their associated monitoring tools, is having a negative impact on service levels and availability; 30 per cent believe the complexity will become more acute, particularly as cloud services and mobility continue to increase in prominence among businesses.

The 250 IT leaders interviewed belong to the manufacturing, technology, financial services, professional services, healthcare, telecoms and utilities industries.

“With so much effort going into ‘keeping the lights on’, and almost all businesses experiencing regular availability issues, it is hardly surprising that IT leaders are often unable to fulfill their ambitions,” said Carmen Carey, managing director at ControlCircle.

“This report shows that IT departments are facing a range of challenges that are hindering them from delivering consistent quality of service and innovation,” she added.

The results strongly suggest enterprises are continuing to struggle aligning technical and business objectives. In addition to dependence on legacy infrastructure, three quarters of respondents said that the lack of IT resources, budget and skilled workers, is also preventing the IT department from aligning with business strategy.

“Larger enterprises are more vulnerable to issues impacting service levels than smaller organisations, due to the amount of legacy systems they are dealing with,” Carmen said. But, “with enterprises also more focused on the reduction of capex, they need to identify specific areas for discrete IT projects that use innovative commercials and tools to help them achieve their strategic goals.”

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