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Hospice of Marion County, a Florida, US-based healthcare facility deployed a cloud-based HR platform to help unify the organisation's management and make it more flexible

Hospice of Marion County, a Florida, US-based healthcare facility deployed a cloud-based HR platform to help unify the organisation’s management and make it more flexible

Hospice of Marion County, a Florida, US-based healthcare facility providing assisted living and palliative care announced this week that it has completed the rollout of a cloud-based HR platform. Roy Hoxworth, director of human resources at Hospice of Marion County said the platform has made the organisation more flexible and easier to manage, and has increased internal engagement.

Hospice of Marion County is comprised of several business units that include an assisted living centre, an equipment and supplies company, and a palliative care unit.

The organisation said that it was in the market for an HR solution that could unify human capital management in its differing business units, each with a distinct line of service offerings. It eventually settled on a cloud-based platform provided by Ultimate Software, a US-based service provider offering web-based HR, payroll, talent, compensation, and time and labour management services.

“We went live in 12 weeks to the day, exactly as promised, and the solution is positively impacting everyone in the organization,” Hoxworth said.

Hoxworth explained that the system is making the organisation more flexible and helps to eliminate middle-men when personnel from the various units need to tap into the system. It has also improved employee engagement with HR.

“Employees can instantly access and update their information, ask questions, and engage with the HR team. Managers are using the technology to get fast answers to questions about their teams and have immediate access to reports without having to rely on HR. We all began feeling the improvements very quickly,” he said.

The Hospice also successfully trialled using a cloud-based analytics service offered by Ultimate to analyse employee benefit choices in order to make automated suggestions on how they can optimise their packages.

“It would have taken weeks to manually compile the information. Now we have meaningful, actionable insight from the information we can glean,” he said.

The news comes as big enterprise IT incumbents redouble efforts to target industry verticals for their business process and human capital management offerings.

A week ago today, SAP and Accenture announced that the two companies would double down on cloud-based solutions for industry verticals, including highly-regulated sectors like finance and healthcare, with SAP’s cloud-native competitor Netsuite announcing a similar partnership with Deloitte  weeks earlier.

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